Conditions for Return
To be eligible for a return, the item must meet the following conditions:
• Unworn and Unwashed: The item must be in its original condition, unworn, unwashed, and unused.
• Original Packaging: The item must be returned with all original tags, labels, and packaging intact.
• Proof of Purchase: You must include the original receipt or proof of purchase (e.g., your order number).
We reserve the right to refuse a refund if the returned item does not meet these conditions.
Non-Returnable Items
The following items are exempt from being returned or refunded:
• Gift cards.
• Items marked as Final Sale.
• Customized or personalized items (if applicable).
Refund Process
1. Initiate Return: To start a return, please contact us at [myjesuspiece7@gmail.com] with your order number and the reason for the return.
2. Shipping: You will be responsible for paying your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. We recommend using a trackable shipping service.
3. Inspection and Processing: Once your return is received and inspected, we will send you an email notification. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 7-10 business days.
Exchanges
If you need to exchange an item for a different size or color, please follow the return process above and place a new order for the desired item.
Damaged or Defective Items
If your item is defective or damaged upon arrival, please contact us immediately at [myjesuspiece7@gmail.com] with photos of the defect. We will gladly replace the item or issue a full refund, and we will cover the return shipping costs for proven damaged goods. Thank You!
