REFUND POLICY
A legal disclaimer
This disclaimer outlines the limitations of the information provided by My Jesus Piece (the "Company") and your responsibilities as a customer or user of this website.
Refund Policy - the basics
This policy establishes the legal relations between My Jesus Piece and our customers regarding returns and refunds for purchased products.
30-Day Money-Back Guarantee
We stand behind the quality of our Christian apparel. If you are not completely satisfied with your purchase from My Jesus Piece, you may return the item(s) within 30 days of the delivery date for a full refund or exchange.
Conditions for Return
To be eligible for a return, the item must meet the following conditions:
• Unworn and Unwashed: The item must be in its original condition, unworn, unwashed, and unused.
• Original Packaging: The item must be returned with all original tags, labels, and packaging intact.
• Proof of Purchase: You must include the original receipt or proof of purchase (e.g., your order number).
Refund Process
1. Initiate Return: To start a return, please contact us at [myjesuspiece7@gmail.com] with your order number and the reason for the return.
2. Shipping: You will be responsible for paying your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. We recommend using a trackable shipping service.
3. Inspection and Processing: Once your return is received and inspected, we will send you an email notification. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 7-10 business days.
Exchanges
If you need to exchange an item for a different size or color, please follow the return process above and place a new order for the desired item.
Damaged or Defective Items
If your item is defective or damaged upon arrival, please contact us immediately at [myjesuspiece7@gmail.com] with photos of the defect. We will gladly replace the item or issue a full refund, and we will cover the return shipping costs for proven damaged goods.